Returns & Exchanges
We want you to love your sparkle, but if you're not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn jewelry. Items must be in their original packaging to qualify for a full refund or store credit.
Start Your Request
Visit our online Returns Portal and enter your order number and zip code to initiate the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
Package Your Jewelry
Place your items securely back in their original Melinda Maria box and attach the prepaid label to the outside of the package.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing